2024 Edition
Holiday Ordering Guidelines
We're working hard to make sure your holiday season continues with ease. Below we've gathered the information you need to stay up to date and on time.
Ordering Deadlines
The holidays are here, and 'tis the season to be prepared. Below are the ordering deadlines to get products in time for the holidays.
Turnaround Times
Some orders take longer than usual during our busy season, so it is important to reference our current production times for each product.
Peak Season Shipping Surcharge
Due to FedEx, UPS, and USPS surcharges, we are applying a $2.00 surcharge to drop ship and one-day shipping orders received between November 16, 2024 and January 17, 2025.
As we enter this time of joy and celebration, we want to help ensure your clients have their tangible memories in hand.
Ordering Deadlines
Orders placed by the dates below qualify for our Holiday Delivery Guarantee to arrive by Tuesday, December 24, when shipped in the contiguous US:
- To your studio address on file
- Directly to your client with expedited drop shipping
Some products offer Extended Holiday Deadlines, providing greater flexibility to ensure timely arrival even if you miss the standard ordering deadline. This service is paired with upgraded One-Day Shipping methods and includes expedited processing and handling of your order to meet our Holiday Delivery Guarantee.
Additional Ordering Tips
- Shipping directly to your client? We recommend selecting Expedited Drop Ship or faster when placing orders after Tuesday, December 10.
- Shipping outside the contiguous US? We recommend placing orders as soon as possible, as shipping times to destinations outside the US will be extended in December.
⚠️ All deadlines have passed for delivery by December 24, 2024
Peak Season Shipping Surcharges
Due to FedEx, UPS, and USPS surcharges, we are applying a $2.00 surcharge to drop ship and one-day shipping orders received between November 16, 2024 and January 17, 2025.
Orders shipping back to your studio address on file without added one-day shipping will not incur any Peak Season Surcharge this year.
FAQs
What is the Holiday Delivery Guarantee?
Our Holiday Delivery Guarantee ensures that qualifying orders placed by the published deadline will be processed and shipped to arrive by December 24, according to standard carrier timelines during the holiday season.
Please note that while we take every step to meet the promised delivery date, we cannot control any delays that may occur once the package is with the shipping carrier.